MD Buyline Releases Q1 2015 User Satisfaction Trending™ Data

DALLAS, TX — April 1, 2015 MD Buyline released the results of the Q1.2015 “User Satisfaction Trending™” survey to MD Buyline members. Healthcare providers across the nation rely on MD Buyline’s healthcare market research for decision support when budgeting, planning, selecting and acquiring medical equipment and technology.

MD Buyline’s industry experts survey hundreds of end users to gain customer experiences in order to develop quarterly “User Satisfaction Trending” reports. Based on user feedback, MD Buyline rates suppliers on a scale from one to 10 in six categories: system performance, system reliability, installation and implementation, application training, service response time and service repair quality. This in-depth and dynamic data enables MD Buyline’s clinical analysts to map trending for ratings and end-user feedback on technologies and suppliers.

The suppliers listed below received the highest ranking in their class for overall customer satisfaction.

  • 3M Health Information Systems: Electronic Document Management
  • Abbott: Point of Care
  • AESYNT: Pharmacy Automation
  • Aperek, a Premier Inc. company: Enterprise Resource Planning (ERP) Systems
  • API Healthcare, a GE Healthcare Company: Time and Attendance
  • B. Braun Medical: Infusion Pump
  • BD Biosciences: Flow Cytometer
  • Beckman Coulter: Microbiology System
  • Belimed: Steam Sterilizer and Washer, Decontaminator
  • BERCHTOLD Corporation: Surgical Light and Surgical Table
  • Cadwell Laboratories: Sleep Assessment and Electroencephalograph
  • CareFusion: Automated Dispensing System, High-frequency Ventilator, Metabolic Measurement System, Pharmacy Automation and Pulmonary Function
  • Carestream Health, Inc.: Portable Radiographic System and Radiographic Unit, Digital and Conventional
  • Carl Zeiss, Inc.: Surgical Microscope
  • Clinical Computer Systems, Inc.: Perinatal Information Systems
  • Computrition, Inc.: Food and Nutrition Management Systems
  • Diagnostica Stago, Inc.: Coagulation Analyzer
  • Draeger: Anesthesia Machine
  • Elekta: Oncology Information Management System, Radiation Treatment Delivery System and Remote Afterloader
  • Epic: Electronic Health Record
  • GE Healthcare: Bone Densitometer, Cardiology Picture Archive and Communication System (PACS) and Information Systems, Holter Monitor, Infant Care Equipment, Mobile C-Arm, PET-CT and PET-CT-MR and Cyclotron, Perinatal Information Systems, Radiology Information System, and SPECT and SPECT-CT, Nuclear Medicine
  • Getinge USA: Washer, Decontaminator
  • Hamilton Medical: Portable Ventilator
  • Healthcare Insights, LLC: Financial Decision Support
  • Hill-Rom: Bed and Nurse Call
  • Hologic: Biopsy Systems, Computer Aided Detection System, Cytology System, Mammography System and Mini C-Arm
  • Immucor, Inc.: Blood-bank Automation
  • Intuitive Surgical: Surgical Robotics
  • Iris Diagnostics: Urinalysis System
  • Karl Storz Endoscopy: Endoscopic Video System/Scope and OR Integration System
  • Konica Minolta Medical Imaging: Computed Radiography
  • MAQUET: Intra-aortic Balloon Pump and Ventilator
  • McKesson: Staff Scheduling Systems
  • Medivators: Low-temp Sterilizer and High-level Disinfector
  • Medtronic: Image-guided Surgery
  • MGC Diagnostics: Metabolic Measurement System
  • Mortara Instrument: Cardiac Stress Test System
  • Natus Medical, Inc.: Electroencephalograph
  • Nihon Kohden America: Electromyograph, Long-term Epilepsy Monitoring, Patient Monitoring and Telemetry Monitor
  • Ortho Clinical Diagnostics: Blood-bank Automation and Chemistry Immunoassay Analyzer
  • Philips Healthcare: Cardiac Cath/Interventional Radiography, Cardiology Management System, Cardiology PACS and Information Systems, Clinical Information System, Electrocardiograph, Fetal Monitor, Perinatal Information Systems, PACS and Treatment Planning System
  • Physio-Control: Defibrillator
  • Radiometer America: Blood Gas Analyzer
  • RF Technologies: Infant Security
  • Roche Diagnostics Corporation: Chemistry Immunoassay Analyzer and Laboratory Automation
  • Sakura Finetek: Tissue Processor
  • SCC Soft Computer: Laboratory Information System
  • Sebia: Protein Electrophoresis
  • Shimadzu Medical Systems: Radiography and Fluoroscopy
  • Siemens Medical Solutions USA, Inc.: Blood Gas Analyzer, Cardiac Cath/Interventional Radiography, Cardiac Ultrasound (ECHO), Cardiology PACS and Information Systems, CT Scanner – CT Simulation, Hemodynamic and Physiological Monitoring, PET-CT and PET-CT-MR and Cyclotron, Radiographic Unit, Digital and Conventional, SPECT and SPECT-CT, Nuclear Medicine and Urological Imaging
  • Skytron: Surgical Light
  • Sorin Group: Cardio-pulmonary Bypass Pump
  • St. Jude Medical: Electrophysiology Monitor
  • STANLEY Healthcare: Infant Security
  • Stryker Medical: Bed and Stretcher
  • Surgical Information Systems (SIS): Perioperative Information System
  • Sysmex America: Hematology Analyzer
  • TeleTracking Technologies: Bed Management Systems and Real-time Location Systems
  • TeraRecon, Inc.: 3-D Advanced Visualization Solution
  • The CBORD Group, Inc.: Food and Nutrition Management Systems
  • Toshiba America Medical Systems: Cardiac Ultrasound (ECHO), CT Scanner – CT Simulation, Diagnostic Ultrasound and Magnetic Resonance Imager (MRI)
  • Tosoh Bioscience: High-performance Liquid Chromatography (HPLC)
  • Varian Medical Systems: Remote Afterloader
  • Volcano Corporation: Intravascular Imaging – Ultrasound and OCT
  • Welch Allyn: Patient Monitoring
  • ZOLL Medical Corporation: Defibrillator

For more than 30 years, MD Buyline has been researching medical equipment to create transparency between healthcare providers and medical technology suppliers. MD Buyline members can review “User Satisfaction Trending” data on more than 100 medical technologies through MD Buyline’s online portal of proprietary clinical research. For more information or to speak with an analyst, contact MD Buyline at 1-800-375-5463 or send an email to info@www.mdbuyline.com.

About MD Buyline 

Healthcare providers recognize MD Buyline as the leading provider of evidence-based information and research. By creating transparency and fostering consultative relationships, MD Buyline has partnered with providers for more than three decades to identify cost-reduction opportunities for purchased services, consumables, capital and IT. Providers rely on MD Buyline’s data and clinical analysts for financial and clinical insight to reach long- and short-term goals. For more information, please visit https://www.mdbuyline.com, and follow MD Buyline on Twitter, @MDBuyline.